FAQ
Welcome to the Bio HerboloQi Frequently Asked Questions page.
If your question has not yet been answered here, please send it to us. We will let you know when we have uploaded our response here. We love to hear your questions and have the opportunity to answer them, because we think we have some pretty interesting things to say about our creations. Thank you for being here.
We use Scientific Violet Glass for packaging our products loaded with nutritive, herbal and medicinal actives because violet glass is the optimal preservation method of potency and lifespan. Here’s what our suppliers have to say about violet glass and some interesting research they’ve done. Keep your jars and bottles once your Bio HerboloQi products are finished and use them for storing herbs or other goodies in your kitchen and home. The retail value is high at $15 for a one ounce jar. Keep them, Gift them.
“Sunlight enables all plants to grow. If they continue to be exposed to the sun after reaching maturity, the effect of the light changes and accelerates the molecular decaying process. Miron violet glass works like a natural filter that only lets in the sunlight that protects and improves the quality of premium and sensitive substances. There is a large spectrum of packaging materials available nowadays, of which many are permeable to visible light.
Violet glass blocks the complete spectrum of visible light with the exception of the violet part.
At the same time it allows a certain part to be permeable for radiation in the spectral range of UV-A, and infra red light. This unique combination offers optimal protection against the aging processes that are released by visible light, thus lengthening durability and potency of products.
In order to substantiate these advantages, Miron Violet Glass AG has conducted a series of tests themselves and in cooperation with scientific institutions.
Further confirmation of functionality comes from the science of biophotonics.”
(Quotes courtesy of miron-glas.com)
See next FAQ question. >
This answer also comes from our wonderful Violet Glass producers, who have researched honey, herbs, fruit and water storage in violet glass. We store our medicinal raw organic honey in violet glass too.
“Over the last few years, several scientific tests have been carried out with almond oil, spirulina algae, rose water, drinking water, olive oil, cereals, honey, fruits and other substances to see what protective quality Miron violet glass offers. A few examples are listed below:
Since 2008, Miron violet glass AG together with several beekeepers from Germany have been undertaking different tests to analyze the quality of honey which has been preserved in violet glass. The main focus of attention was the analysis of the active ingredient that inhibits the growth of seeds, and the aroma in honey. A definite conclusion is that the honey stored in violet glass doesn’t break down its ingredients, but actually conserves the taste, smell, color, structure and enzymes considerably better than in any other receptacles known or used until now.”
They also tested a cherry tomato and some chives. The difference is visible and also detectable via scent.
There is a 2 month duration test with Chives in Violet Glass, Brown apothecary glass, and clear glass. Each glass was put in sunlight for a few hours on some days and otherwise kept inside. There was also a smell test, and you guessed it, the chives that were still green in the violet glass smelled fresh. In herbal medicine, the smell test is one of the oldest natural methods for detecting active potency.
See the curious case of the anti-aging cherry tomato:
Cherry tomatoes were stored in clear glass, and violet glass for 7 months. They were kept at room temperature where sunlight could reach them. After 7 months, the cherry tomato stored in violet glass showed no signs of decay or spoiling. We have shared images and video of Miron glass experiments on our Instagram page @bio_herboloqi
Miron Violet Glass really excites us here at Bio HerboloQi and we are so happy that you get to keep, use or gift these violet glass jars when your product runs out.
Yes we do!
Practitioners, Apothecaries and Practitioner suppliers can apply for a wholesale account. We offer several discount tiers from no minimums to bulk. See the wholesale account link on the home page.
As we are a small batch alchemical apothecary, we will need lead time on some bulk orders and will figure that out with you when you order. We are growing accordingly.
Students of East Asian or herbal medicine can also apply to receive a special student discount. You can become familiar with our products while you study and plan your clinic then when you become licensed we upgrade you to a practitioner wholesale account. See the student account link on the home page.
We aim to use ingredients that have been produced with sustainable and organic farming methods. We are always looking for the most non-toxic, pesticide free and medicinally potent ingredients. We care about how the ingredient effects your health not only directly but also epigenetically and we care about how various farming methods are impacting our environment and soil sustainability. Your health and future is deeply connected to both.
Depending on where ingredients are produced, the “certified organic” status can mean different things. We select ingredients that are either certified organic in a country with high organic standards, or ingredients that have been produced organically, while it may not be certified. We also select ingredients that have been tested for pesticide residues and contaminants. Often these products are of a much higher standard than ‘certified organic’. Overall, we are selecting the most pure, non-toxic ingredient and ethically sourced ingredient that we can find.
Some ingredients aren’t available as ‘organic’ so we select the best source according to the criteria above. We ask our suppliers a lot of questions and request reports.
Some ingredients are not biological, or ‘farmed’ but made in a lab, like some of our aminos and vitamins. These wont be listed as ‘organic’, just as ingredients.
Dewy Fruit is not an edible it works via melting it onto your genitals. Rub it on. It is a topical lubricant. Enjoy rubbing it on. It is safe to lick during sexual activity.
Dewy Fruit are not designed as an edible chocolate substance. They are not sweetened for culinary purposes as that would not be appropriate for the vaginal pH or biome, so you will find that they taste quite bitter. They also contain a small amount of a herbal oil that is not suitable for eating beyond a small amount. It is non toxic to eat 1 -2 pieces and lick them off each other. The desired effects are achieved by melting them onto your genitals, not by ingesting them (eating them).
We will work on something chocolate based that is an edible aphrodisiac for you if you want. Let us know!
In the meantime, if you just can’t handle the chocolatey aromatic goodness of Dewy Fruit without eating chocolate, please buy edible chocolate to eat simultaneously with your Dewy Fruit experience.
Share details about your shipping policies, item returns, or customer service.
REFUNDS POLICY
PLEASE NOTE Due to covid-19 we cannot currently accept any returns of opened or unsealed products. All sales are final.
In the case of goods arriving damaged, or missing during shipment please refer to our refunds and returns policy continued here. We offer samples on all of our products. We recommend you try a sample size before a full size product if you are unsure.
Damages and issues = Request a replacement within 7 days
Please inspect your order upon reception and contact us immediately, within 7 days of receipt if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If your products arrived damaged or unusable for any reason, we would like to replace them for you, but will need the correct information on email first. Please email us immediately with information and photos of the damage or issue. We must receive photos of any damaged products. When we have reviewed the case, we will let you know the outcome. Do not open or use the product if you detect an issue or would like to request a replacement. Photograph it immediately and include it with what you know about it in an email to us.
*NOTE Once we approve an exchange or replacement, we will issue you a paid return shipping label and you'll need to send your items within 7 days as these labels expire.
Missing Package:
If your package has gone missing during shipment please contact us to file a claim and review a replacement of your order. You will receive tracking information so you can also check tracking and your local carrier.
Changed mind before shipping
If we haven’t yet shipped to you, but you’ve changed your mind, email us and we will cancel your order and issue you store credit to the same value instead, or a refund. To qualify for a refund you must cancel your order before we begin packaging it. In many cases we begin packaging your order within 1-3 days of it being placed.
If you have placed a bulk wholesale order, your order is confirmed with payment and we begin production for your order. Please contact us ASAP to discuss any order changes. If we have begun production on a bulk order we cannot give a refund but we may be able to accommodate changes or store credit.
Changed mind after shipping
No refunds. Do not return opened items due to the current pandemic. They will make a great gift, including the value of the violet glass. Please try our samples first if you aren’t sure about purchasing any product.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unopened, sealed, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received your email or inspected your return, and let you know if the refund or store credit was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.
YES! For all orders over $500USD within the USA, shipping is FREE.
When ordering to a shipping address within USA your shipping costs will max out and become free once your cart is loaded to $500.
We are not able to provide free shipping for international orders at this time. We source international shipping prices at the time you order to help get you the best quote before you confirm your order.